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Lafarge

Lafarge designs and produces building materials to meet the requirements of people throughout the world for:

  • sustainable construction,
  • housing,
  • transport,
  • healthcare,
  • education,
  • essential infrastructure for economic growth and social progress.

They have sites all over the UK:

We were asked to arrange the transport form several sites to Stoneleigh Park, Kenilworth for there “Challenge 2012” 2 day staff seminar

The coaches required were same day transfers so the below were pick up points on both days

Pembroke Dock, Colchester, Settle, Norwich, Mold, Gravesend, Leeds, York, Bridgend, Southampton, Hertford, Rotherham, Dorking, Marlow, Manchester,

Hook, Bedford, Newmarket, Peterborough, Hunting, Lincoln, Buxton, Melton Mowbray, Nottingham, Stoke on Trent, Leicester, Lutterworth, Birmingham

Day 1 = 948 people – 35 Vehicles

Day 2 = 897 people – 33 Vehicles

-How we dealt with the enquiry

* Vehicles were selected to match the clients very specific requirements

* Routes were adjusted to do multiple pick ups and to adhere to time stipulations

* Signage with company logo and area sent out to all suppliers to place in the front on the vehicle

* On site Momentum Staff were at hand on site, to liaise between the client and drivers

-How we delivered the service to fulfil their requirements

* The client was given one point of contact to assist with booking and all operation requirements

* Due to tight schedules all drivers were called before pick ups to ensure they were on site and ready to depart before clients arrived

* All drivers details were supplied to client along side their on site contact details

*The single vehicle that broke down was replaced with in 30 minutes of an issue being raised

-The feedback we got from them afterwards

“I would like to thank you for your contribution and help with Challenge 2012. We were pleased that you were available to play a valuable part in the success of a truly fantastic event and are really proud of all our achievements.”

“The seminar feedback has been incredible and certainly sets the high standards for future events”

La Farge